Store policy
Return and Refund Policy
Review part numbers, packages, specifications, and intended applications before ordering. Last updated July 16, 2026.
Standard return window
Eligible physical products may be requested for return within 14 calendar days after confirmed delivery. The product must be unused, uninstalled, unmodified, and returned with its original packaging, labels, and included materials.
Return authorization
Email service@armortechrepair.com before mailing a return. Include the order email, item name, manufacturer part number, quantity, reason for return, and photographs when relevant. Returns sent without authorization may be refused.
Opened or installed electronic components
Opened, soldered, programmed, energized, installed, altered, or customer-damaged electronic components are final sale unless ArmorTech shipped the wrong item or the product arrived defective or damaged.
Defective, damaged, or incorrect items
Notify ArmorTech within seven calendar days of delivery. After verification, ArmorTech may provide an approved return label, replacement, or refund. Keep the product and all shipping materials until the claim is resolved.
Buyer-remorse returns
The customer is responsible for approved return shipping when the correct product was delivered and the return is based on preference, compatibility, or ordering error. Original shipping charges are not refundable.
Refund timing
Approved refunds are issued to the original payment method after the returned product is received and inspected. Allow five to ten business days for inspection and processing, plus any additional time required by the payment provider.
Services and intake payments
Diagnostic, intake, evaluation, labor, and completed service charges are not product returns. Their cancellation and refund terms are governed by the applicable estimate, authorization, or service agreement. A mail-in diagnostic or intake fee is non-refundable once evaluation work has begun.